Patrick Kyle Moore

Profile

Professional software developer with strong background in coding, debugging, and software design. Adept at collaborating within teams to deliver high-quality software solutions that meet evolving project needs. Skilled in various programming languages and frameworks, with focus on achieving impactful results and fostering reliable, adaptable work environment. Known for problem-solving abilities, effective communication, and results-driven approach to software development.

Expertise

• HTML
• CSS (Stylus)
• JavaScript & jQuery
• Python

Experience

ICQA Logistics (AWS)

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Strong analytical and problem-solving skills.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.

Fulfillment Associate

• Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
• Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
• Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
• Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
• Ensured a safe working environment by adhering to established safety policies and procedures during the nighttime shift.
• Exhibited strong multitasking abilities-simultaneously handling various tasks such as restocking shelves, assisting customers, and monitoring inventory levels during overnight shifts.
• Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
• Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
• Prepared packages for shipment while adhering to carrier guidelines, resulting in reduced damages and returns due to improper packaging.
• Expedited order processing time with proficient use of warehouse management software and scanning equipment.
• Promoted a positive working culture through effective communication, active listening, and collaboration with co-workers across various departments.

Area Manager (RGIS LLC.)

• Ensured compliance with safety regulations, maintaining a safe working environment for all team members.
• Mentored junior staff members, enhancing their technical skills and industry knowledge.
• Conducted regular performance evaluations to help employees set goals and improve in their roles.
• Implemented data-driven decision-making processes to analyze technician productivity and optimize work schedules accordingly.
• Streamlined service processes for increased efficiency and quicker response times.
• Coordinated training programs for technicians, keeping the team up-to-date on the latest equipment technologies and best practices.
• Managed inventory levels, ensuring that all necessary parts and equipment were available for service calls.
• Developed and maintained relationships with key clients, ensuring high levels of customer satisfaction and repeat business.
• Boosted customer retention rates by consistently delivering exceptional service experiences.
• Monitored and reported on key performance indicators, identifying areas for improvement and implementing corrective actions.
• Collaborated with cross-functional teams to develop and implement new service offerings.
• Developed and maintained a positive work environment, fostering teamwork and collaboration among team members.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Certificates

• Certificate in Software Development - Springboard
• AWS Knowledge: Cloud Essentials - AWS
• AWS Knowledge: Serverless - AWS
• AWS Knowledge: File Storage - AWS
• AWS Knowledge: Serverless - AWS
• AWS Knowledge: AWS for Games: Cloud Game Development - AWS
• AWS Cloud Quest: Cloud Practitioner - AWS
• AWS Knowledge: Amazon Braket - AWS
• AWS Knowledge: Compute - AWS
• AWS Knowledge: Architecting - AWS
• AWS Knowledge: Events and Workflows - AWS
• AWS Knowledge: Networking Core - AWS